THE PROCESS
Understanding our process is essential for maximising the benefits of our service, enabling you to enhance operational efficiency while freeing up your personal time to focus on other aspects of your business.
Throughout the process, you’ll be assigned a dedicated account manager who will oversee and manage your account.
Process
Step 1 – This is the most crucial step as it allows you to share the broad and detailed aspects of your business with us. By understanding what’s working and what isn’t, we can identify ways to add value by freeing up your time for other business tasks. This step involves a 30-minute complimentary online meeting. Following the meeting, we’ll prepare a proposal for your review to ensure it meets your needs, where we also recommend the most suitable package for you.
Step 2 – This step involves formalizing the agreement. Following acceptance of our proposal from Step 1, a service contract will be entered into. We will also provide a confidentiality and non-disclosure agreement, ensuring that everything discussed, documented, and worked on remains private.
Step 3 – This step involves the handover of the tasks and responsibilities outlined in the agreement. We will then prepare a procedural checklist at our end to monitor and ensure that the agreed upon are being undertaken. This allows us to make adjustments, if needed, to ensure you’re getting the maximum value from our service.
Step 4 – With the administrative work taken care of, you can then maximise your time to focus and concentrate on your business.